Privacy Policy

Important Information About Your Privacy

This notice provides detail about the information we collect and disclose, and explains how we handle privacy as it relates to you and your vehicle purchase and financing.

Our Commitment To You

We want you to know that your relationship with us is treated with the confidentiality that you expect and deserve. Trust, privacy and confidentiality are the guiding principles upon which Autohaus Lancaster's relationship with you is built. Because we are committed to serving the needs of our customers, we will take all reasonable steps to protect the privacy of their relationship with us.

Protecting Customer Information

Access to your personal information is limited to those Autohaus Lancaster employees who need to know the information to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to protect your non-public information.

Information We Collect

We collect non-public, personal information about you to help serve your vehicle and financial needs, provide customer service, and fulfill legal and regulatory requirements. These types of non-public, personal information may include:

Information we received from you on credit applications or other forms.
Information about your transactions with Autohaus Lancaster or others.
Information from outside companies or third parties, such as credit bureaus, motor vehicle reports and demographic information.

We collect only the information necessary to deliver quality products and services to our customers.

We are permitted by law to share non-public information about you with outside companies or non-affiliated, third parties that participate with us in supplying products and services to you. We are permitted, or required, by law to share your information with credit bureaus and government entities in responding to subpoenas and other legal processes, as well as those companies with whom you have requested us to share information. These non-affiliated, third party companies are not permitted to use your information for any purposes other than the services intended. We will share your information with these companies only if they agree to treat it confidentially. The type of information we may share is:

Information we receive from you on credit applications or other forms, such as name, address, social security number, assets and income.
Information about transactions with Autohaus Lancaster, such as account balances and payment history.

We do not sell, rent or otherwise provide customer information to outside companies so they can market non-financial services to you.

Online Protection

Although we provide data encryption and other types of protection to maintain the security of our customers' information, there are certain security, corruption, transmission error and access-availability risks associated with using open networks such as the Internet. Should you decide at any time that you prefer not to use our online services, please call us at 717-299-2801.

How We Handle E-Mail

Our website does not require you to disclose any personal identifying information. If, however, you choose to contact us via e-mail, please keep in mind that your e-mail address, and any other information your e-mail header shows about you, such as your name or organization, will be revealed to us in the e-mail. We pledge, however, that when you communicate with us via e-mail, we will use that information only to respond to the inquiry and provide accurate information to any questions. Your e-mail address will not be sold, nor will it be shared with others outside of Autohaus Lancaster unless we are compelled to do so by law.
We want to be very clear: we will not obtain personally identifying information about you when you visit our site, unless you choose to provide such information to us.